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Practical guides on multi-source feedback, physician peer review, OPPE/FPPE, and running an anonymous provider-feedback program that people actually trust.

6 min read

What is multi-source (360°) physician feedback?

Multi-source feedback — often called 360° feedback or MSF — gathers structured input on a provider from the people who actually work with them. Here is how it works and why it changes behavior.

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7 min read

Does 360° / multi-source feedback actually work? What the research says

The research is encouraging but nuanced: feedback changes behavior when it is credible, specific, and paired with reflection — and can backfire when it is not. Here is what the studies actually show.

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7 min read

Physician peer review software: what it is and how to choose

"Peer review software" spans three very different categories. Knowing which one you actually need is most of the decision.

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6 min read

Peer feedback vs. patient-experience scores: what each measures

Patient surveys measure the visit. Colleague feedback measures how a provider works with the team. Here is what each can — and cannot — tell you.

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7 min read

OPPE and FPPE: a practical guide for medical staff

Ongoing and Focused Professional Practice Evaluation are accreditation staples. Here is how they work — and where peer feedback fits.

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5 min read

How to collect anonymous provider feedback the right way

Reviewers are only candid when they trust they cannot be identified. Real anonymity is an architecture, not a promise.

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